14-Day Money Back Guarantee
We offer a 14-Day Money Back Guarantee on all unopened units in their original packaging. The unit must be unaltered and in original, new condition. Returns on units that have been opened, installed, modified, scratched, damaged, or abused will not be accepted. Return shipping charges to Ceiling Sam must be paid by customer.
Upon acceptance and processing of the return, all funds will be returned to the original method of payment (minus any fees) and will be processed within 7 business days of receipt of product (excluding weekends and holidays).
We reserve the right to remedy any minor defects in defective units by replacing defective, inoperable, or missing parts rather than offering a refund or exchange.
If you made a mistake while mounting the product we may have several remedies available to you to help you repair the damaged area and still be able to use your unit. However, we will not accept a return within our terms.
If you have any questions or would like to initiate a return, please contact contact Ace Garage Storage.