Ceiling Sam Retractable 4'x8' Garage Ceiling Storage Lift

We have partnered with the Assembly Help company for installation and assembly. Just click their logo below to visit their site, review their installation costs, and schedule an appointment. Your credit card will be charged as a separate transaction by them for the assembly/installation contract.

Shipment processing time

All orders are processed within 1-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates

This items ships for FREE. Most items ship via UPS Ground.

Shipment confirmation & order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

Damages

Contact us if you received your order damaged.

CeilingSAM Return/Refund Policy

Products may be returned within 14 days of delivery date. Returns must be in original packaging and new/unopened condition with all hardware, instructions, warranties, registration information, and packaging material. Email returns@acegaragestorage.com to request a return with our customer support team. Upon return authorization approval, you will be provided with the appropriate shipping instructions and return address. Refunds will be re-applied to the original credit card and will equal the purchase price minus our actual shipping costs to the original delivery location and a 10% restocking fee. Return shipments must be paid by the customer and shipped with adequate shipping insurance. Please select a reliable freight carrier that will provide a tracking number, shipping insurance, and proper packaging as Ace Garage Storage and CeilingSAM will not be held responsible for lost or damaged returns. All returns will be inspected by warehouse staff to determine if the return meets the stated criteria. Refunds will not be issued if there are missing parts or packaging, or product cannot be resold as new. Unauthorized returns or returns without prior approval will be returned to customer freight collection.

Cancellation Policy

If you wish to cancel your order, please contact customer service as soon as possible to determine if your product has shipped. If the product has shipped, the item may be returned according to our Return Policy (shipping costs to/from the delivery location and applicable re-stocking fees apply). If the order has not shipped, we can cancel the order for a full refund.

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price, including any discounts, and the shipping charges. It excludes sales tax.
• Saferacks and Mesa Safe products are excluded and will not be price matched.