Ceiling Sam Tote Slide Pro Garage Ceiling Storage

Shipment processing time

All orders are processed within 1-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates

This items ships for FREE. Most items ship via UPS Ground.

Shipment confirmation & order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

Damages

Contact us if you received your order damaged.

14-Day Money Back Guarantee

We offer a 14-Day Money Back Guarantee on all unopened units in their original packaging. The unit must be unaltered and in original, new condition. Returns on units that have been opened, installed, modified, scratched, damaged, or abused will not be accepted. Return shipping charges to Ceiling Sam must be paid by customer.

Upon acceptance and processing of the return, all funds will be returned to the original method of payment (minus any fees) and will be processed within 7 business days of receipt of product (excluding weekends and holidays).

We reserve the right to remedy any minor defects in defective units by replacing defective, inoperable, or missing parts rather than offering a refund or exchange.

If you made a mistake while mounting the product we may have several remedies available to you to help you repair the damaged area and still be able to use your unit. However, we will not accept a return within our terms.

If you have any questions or would like to initiate a return, please contact contact Ace Garage Storage.

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price, including any discounts, and the shipping charges. It excludes sales tax.
• Saferacks and Mesa Safe products are excluded and will not be price matched.